Shipping Policy

Best Jewellery Company in West Mumbai Maharashtra

At Gahnaa Jewels, we are committed to delivering your purchases in a timely and efficient manner. Please review our Shipping Policy for details on how we handle shipping and delivery.

Shipping Timeframe

We aim to process and ship all orders within 4 to 5 business days from the date of purchase. Please note that this timeframe may vary during peak seasons or due to unforeseen circumstances. We will notify you promptly if there are any significant delays in processing your order.

Shipping Methods and Costs

Domestic Shipping

  • Standard Shipping:
    • All domestic orders are shipped using reliable courier services.
    • Shipping costs will be calculated at checkout based on the destination and weight of the package.
    • Delivery typically takes 5 to 7 business days after the order has been shipped.

International Shipping

  • International Orders:
    • We offer international shipping to select countries.
    • Shipping costs for international orders will be calculated at checkout based on the destination and weight of the package.
    • Delivery times for international shipments vary by destination and may take 10 to 15 business days or more, depending on customs processing.

Order Tracking

Once your order has been shipped, you will receive an email with the tracking information. You can use this information to track the status of your shipment online.

Shipping Restrictions

  • PO Boxes: We do not ship to PO Box addresses. Please provide a physical street address for delivery.
  • Customs and Duties: For international orders, any applicable customs duties, taxes, and fees are the responsibility of the recipient. Gahnaa Jewels is not responsible for any delays caused by customs.

Lost or Damaged Shipments

  • Lost Shipments: If your shipment is lost in transit, please contact us immediately at +91 88500 41440 or email us at roysenterprisesmumbai@gmail.com. We will work with the courier to resolve the issue and ensure you receive your order.
  • Damaged Shipments: If your item arrives damaged, please retain the original packaging and contact us within 48 hours of receiving the package. We will assist you with filing a claim with the courier and arrange for a replacement or refund.

Changes to Shipping Policy

Gahnaa Jewels reserves the right to update or change this Shipping Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this Shipping Policy periodically to stay informed about our shipping practices.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Thank you for shopping with Gahnaa Jewels. We appreciate your business and strive to provide the best possible service.

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